TERMS of SERVICE
PRIVACY POLICY
Last Updated: April 2023
At TechTree, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose your personal data when you interact with our website, courses, and services.
- Information We Collect
We collect personal information to provide and improve our services. The types of data we collect may include:
a. Personal Identifiable Information (PII): Name, email address, phone number, and other contact details required for registration, communication, and customer support purposes.
b. Billing Information: Payment details, such as credit card information, for processing transactions when purchasing our courses and services.
c. Usage Data: Information about how you interact with our website, courses, and services, including access times, pages viewed, and devices used.
d. Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your user experience, personalize content, and analyze website traffic.
- How We Use Your Information
We use your personal information for various purposes, including:
a. Providing and maintaining our services, courses, and website. b. Communicating with you about updates, promotions, and relevant information. c. Personalizing your experience and tailoring content based on your preferences. d. Processing transactions and managing billing information. e. Analyzing usage patterns and improving our services. f. Complying with legal obligations and protecting our rights.
- Disclosure of Your Information
We may share your personal information with trusted third parties under certain circumstances:
a. Service Providers: We may share your data with third-party vendors to facilitate the provision of our services, such as payment processors and analytics providers.
b. Legal Compliance: We may disclose your information if required to do so by law or to protect our rights and the rights of our users.
c. Business Transfers: In the event of a merger, acquisition, or other business transactions, we may transfer your personal data to the new entity.
- Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
- International Data Transfers
Your personal information may be transferred to, stored in, or accessed from countries outside of your jurisdiction. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
- Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to remove such information and terminate the child’s account.
- Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on this page, and we encourage you to review it periodically to stay informed about our privacy practices.
- Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Email: Info@TechTree.Education
TECHTREE FZCO
Dubai Digital Park
Dubai Silicon Oasis
Building A2, Unit 101
Dubai, UAE
By using our website, courses, and services, you acknowledge that you have read, understood, and agreed to be bound by this Privacy Policy.
CUSTOMER INFORMATION
In addition to our Privacy Policy, this Customer Information Section provides further details about the types of personal data we collect and how we process your information when you use our website, courses, and services at TechTree Education.
- User Accounts and Registration
When you create an account or register for our courses and services, we collect personal information such as your name, email address, and password. This information is necessary to provide you with access to our platform, manage your account, and communicate with you about your courses, updates, and promotions.
- Customer Support and Communication
When you contact our customer support team or submit inquiries through our contact forms, we may collect your name, email address, phone number, and any additional information you provide. This information enables us to respond to your requests, address your concerns, and improve our services based on your feedback.
- Marketing and Promotional Communications
With your consent, we may use your personal information to send you marketing materials, newsletters, and other promotional communications about our courses, services, and events. You may opt-out of receiving these communications at any time by following the unsubscribe instructions provided in each email or by contacting us directly.
- Surveys and Feedback
We may invite you to participate in surveys or provide feedback about your experience with our courses and services. Participation in these activities is voluntary, and any personal information you provide will be used to improve our offerings and better understand our customers’ needs.
- Social Media and Third-Party Integrations
If you choose to connect your TechTree Education account with a social media account or other third-party service, we may collect information from these platforms, such as your profile information, friend lists, and user preferences. We encourage you to review the privacy policies of these platforms to understand how they share your information with us.
By providing your personal information to TechTree Education, you acknowledge that you have read, understood, and agreed to our Privacy Policy and this Customer Information Section. If you have any questions or concerns, please do not hesitate to contact us at info@TechTree.education.
DATA SECURITY
At TechTree Education, we take the security of your personal information seriously. This Data Security Section outlines the steps we take to protect your data from unauthorized access, loss, or disclosure when you use our website, courses, and services.
- Secure Data Transmission
We use Secure Sockets Layer (SSL) and Transport Layer Security (TLS) technologies to encrypt data transmitted between your device and our servers. This encryption ensures that your personal information, such as login credentials and payment details, is securely transmitted and protected from unauthorized access during transmission.
- Data Storage and Access Controls
We store your personal information on secure servers with restricted access, employing industry-standard security measures such as firewalls, intrusion detection, and monitoring systems. Access to your data is limited to authorized personnel, and all employees are required to follow strict data security policies and procedures.
- Password Protection
Your account is protected by a password that you set upon registration. It is your responsibility to keep your password confidential and not share it with anyone. We recommend using strong, unique passwords and periodically updating them to maintain the security of your account.
- Regular Security Audits and Updates
We conduct regular security audits and continuously update our systems and processes to stay informed about the latest security threats and best practices. By staying proactive in our approach to data security, we aim to protect your personal information and ensure the integrity of our platform.
- Incident Response Plan
In the unlikely event of a data breach or security incident, we have a comprehensive incident response plan in place to promptly address the situation, mitigate any potential risks, and notify affected users as required by applicable laws.
While we strive to protect your personal information, no method of data transmission or storage is 100% secure. If you have any questions or concerns about our data security practices, please contact us at info@TechTree.education.
By using our website, courses, and services, you acknowledge that you have read, understood, and agreed to our Privacy Policy, Customer Information Section, and this Data Security Section.